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Parts and Service Coordinator - Goondiwindi

Job Type: Full-time
Job Status: Sourcing
Posted: 8/03/2024
Company: CLAAS Harvest Centre Dalby

Job Description

Why work with CLAAS:

  • Competitive rate | Paid OT | Company uniform
  • Career Progression | On the job coaching | Training budget
  • Approaching 50 years of dedicated service and proudly family owned
  • A family-owned business deeply committed to the well-being of its employees
  • Job security and fulfilment working with a business that has a full order book and well-established, long-lasting customer relationships
  • Take advantage of our Landpower Plus benefits scheme, offering discounts with health providers, retailers, and travel providers

Our Company:

Established in 1975, we’re a family-owned supplier and distributer of the best combines, foragers and hay equipment representing global agricultural giants such as CLAAS, AMAZONE, and JCB through 32 dealers across Australia and New Zealand.

About the role:

Reporting to the Branch Manager based in Dalby, the Parts and Service Coordinator will lead the operational, parts, and service functions, driving efficiency and profitability at our additional site in Goondiwindi.

The ideal candidate will have the flexibility to travel to Dalby for the first 6 months of service to support our structured induction process and training plan. This will require overnight stays, with the costs of travel supported by the company.

Embrace this exciting chance to take ownership of this newly created role at our additional location as it unfolds before you – Apply today!

  • Act as the primary point of contact for product and service enquiries, and manage customer expectations regarding product pricing and availability
  • Ensure timely execution of daily parts activities, including sales, back orders, forward orders, stock transfers, and distribution
  • Supports accurate inventory management and maintains parts department cleanliness and organizes proper shelving for all components
  • Receipts all inbound and outbound freight transactions with accuracy
  • Stays informed about new products, product updates, and changes, as well as improvements and removals of existing parts
  • Inputs invoices and raising of purchase orders while ensuring prompt completion of purchases, sales receipts, and credits
  • Cultivate ongoing strong bonds with our valued customers
  • Maintain the safety, cleanliness, organisation, and presentation of the yard and site
  • Other ad hoc duties as they arise



Who are you:

  • Your attention to detail is excellent, you are organised and can efficiently complete tasks
  • You have experience in parts and/or inventory systems
  • You’re passionate about customer service and you have a great work ethic
  • You’re a good team player who can also work independently
  • You have excellent verbal and written communication skills
  • You are Proficient in Office 365 and computer systems
  • You have a valid driver’s licence
  • Forklift licence beneficial (company will support training)


How to Apply

Are you CLAAS?

Family is key to us! We’re a family-owned business, we employ people with families to care for, and provide resources to support families in the farming community enabling their success as they feed our world.

In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment.

We are looking for people who share our values if this sounds like you - apply today or call Cherie Crews for a confidential conversation: +61 3 9373 4336.

If you have any questions about this listing, please email our CLAAS Harvest Centre HR representatives.

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Your dealership: Select Dealer

58 West Coast Road, Yaldhurst
Christchurch 8042, New Zealand
PO Box 16130, Christchurch 8441

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